Massage Therapy FAQ

1. What should I expect during my first massage?
Your therapist will greet you at the door. You will have a short consultation to discuss your needs and anything you feel is relevant for your massage. Talk to your therapist about any goals, concerns, or areas you'd like to focus on.

Your therapist will then leave the room to allow you privacy while you get ready for your massage. You can undress to your comfort level then lie on the massage table under a blanket. Once you are ready and comfortable, the therapist will come back into the room and you can relax while the therapist works. During the massage, feel free to speak up if something doesn't feel right or you'd like adjustments—we’re here to make sure you're comfortable.

If you arrive very early for your appointment, please be patient, your therapist will be with you as soon as they are available.

2. Do I need to undress completely?
You should undress only to your comfort level. We usually recommend undressing down to your underpants, but it's your choice, you can leave your undergarments on during your massage, or you can go bare. You will always be draped with a blanket or towel, and only the area being worked on will be uncovered.

3. Will the massage be painful?
Massage may feel intense at times, especially if you're tight or sore, but it should never be painful. Always let your therapist know if anything feels uncomfortable.

4. How long is a typical massage session?
Most sessions last 60 minutes, but we offer massage from 30 minutes, up to 2 hours, depending on your needs. 60 minutes can go by surprisingly quickly, so 90 minutes is often the sweet spot for true relaxation.

5. What types of massage do you offer?
We offer Swedish, deep tissue, sports massage, pregnancy massage, hot stones and myofascial release treatments. Want to know more about the different types of massage we offer? Click here to explore our massage styles and their benefits.

6. How much does it cost?
We offer a range of treatment lengths and prices. You can choose your massage depending on your needs, goals and budget. Click here to see our price list.

7. How often should I get a massage?
For general wellness and maintenance, once a month is recommended. For injury recovery weekly or biweekly is more beneficial.

8. Is massage safe during pregnancy?
Yes, we offer pregnancy massage with a trained therapist. The massage treatment is adapted to ensure comfort and safety during each trimester. Pregnancy massage is safe from the first trimester all the way up to your final days of pregnancy. It is a great way to relieve discomfort and support you during this special time.

9. Can I talk during the massage?
Absolutely—it’s up to you. Some people like to chat, others prefer quiet. Your therapist will follow your lead.

10. Can I choose the pressure level of the massage?
Yes, absolutely! Just let your therapist know if you prefer light, medium, or firm pressure. We’ll check in during the session to make sure it feels right for you.

11. Do you use oils or lotions?
Yes, we use high-quality, hypoallergenic oils or lotions to reduce friction and nourish the skin.

12. What kind of music will be played during my massage?
We typically play soft, calming music to help you relax—like gentle instrumental or nature sounds. If you prefer silence or have a music request, just let us know.

13. What if I’m late to my appointment?
Please arrive on time. If you’re late, we’ll do our best, but your session may be shorter to avoid delaying others.

14. What’s your cancellation policy?
We kindly ask for 24 hours' notice. Late cancellations or no-shows may incur a fee.

If you have a question we haven't answered above, please drop us a message using the contact form below.